Keeping you informed

SSE ranked first place in customer league table

Posted by SSE Business Energy on 19/04/17 08:59

SSE has been ranked the number one non domestic energy provider at handling complaints from small business customers. The external recognition comes as a result of the Citizens Advice Bureau’s latest quarterly non domestic energy supplier performance league table*.

The league table was first published in September 2016, and SSE was ranked in second place at that time. The most recent report shows that we currently have a complaints ratio of 11.7 per 10,000 customers (or 0.117%) placing us first out of the fifteen largest energy suppliers included in the ranking.

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Topics: non domestic energy supplier performance

Latest Developments - UK Government Capacity Market

Posted by SSE Business Energy on 29/03/17 14:15

The Capacity Market is the Government’s main mechanism to ensure that the GB electricity system remains secure by ensuring sufficient reliable capacity is in place to meet demand. Here are the latest developments on the Transitional Arrangement Auction and the Capacity Market Consultation.

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Topics: Capacity Market

Government lays regulations to implement EII exemption for CfDs

Posted by SSE Business Energy on 29/03/17 13:19

The regulation to implement the exemption for Energy Intensive Industries (EII) from the costs of the CfD have been laid in Parliament. EIIs will not be entitled to receive the exemption until the legislation have been approved by Parliament and entered into force (a date for this has not been confirmed). Alongside the regulations BEIS have published a draft guidance documents for EII applicants seeking an exemption from the CfD.

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Topics: Policy

Policy Changes - How will they affect you and your customers?

Posted by SSE Business Energy on 23/03/17 12:21

Kate Gillingham, Senior Policy Manager at SSE provides support on a range of Government policy areas to SSE’s Wholesale business.

Today, Kate Gillingham has been presenting at the Energy Live Consultancy Conference (ELCC), a specialist conference for energy brokers, talking about recent changes in UK Government energy policy and what impact this might have on our customer’s bills. Read the full presentation here

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Topics: Policy

Ofgem consults on Targeted Charging Review

Posted by SSE Business Energy on 15/03/17 13:42

As signalled by our blog in early March about charging arrangements for embedded generation, Ofgem have published a consultation on their Targeted Charging Review (TCR). 

Ofgem are consulting on reviewing and changing some of the charges that electricity transmission and distribution network users pay for using the network. In Ofgem’s view the current way the ‘residual’ charges are applied could lead to potentially detrimental differences in costs for different groups of consumers, and inefficient investment decisions resulting in increasing costs for consumers overall.
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Topics: Ofgem

Spring Budget 2017

Posted by SSE Business Energy on 08/03/17 16:10

This afternoon, the Chancellor presented the Government’s Spring Budget to Parliament. The Spring Budget is an update on the Government’s plans for the economy based on the latest forecasts from the Office for Budget Responsibility and sets out the Government’s taxation and spending plans. This was the last Budget to take place in the Spring as Budgets will now be delivered annually in the autumn. The full Budget document can be read here.

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Topics: Budget 2017, Energy Sector

Capacity Market Transitional Arrangement Auction Parameters Confirmed

Posted by SSE Business Energy on 06/03/17 10:13
BEIS has published a letter from Jesse Norman MP (Minister for Energy and Industry) to National Grid, in their capacity as EMR/Capacity Market Delivery Body, confirming the auction parameters for the 2nd Transitional Arrangements Auction, scheduled to open on Wednesday 22nd March.
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Decision on Energy Intensive Industries (EII) Exemption for RO and FITs still outstanding

Posted by SSE Business Energy on 06/03/17 10:12
Last Summer Government consulted on implementing an exemption from part of the costs of the RO and FITs schemes for EIIs, with the consequence that the extra cost of these schemes would fall on non-exempt consumers. The consultation stated the Government’s intention for the exemption to come into effect from 1st April 2017. As of yet the Government response to their consultation setting out their final decision is still outstanding and the exemption will require State Aid approval from the European Commission and Parliamentary time to amend the relevant legislation before it can come into effect.
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Ofgem’s ‘minded-to’ decision on electricity transmission charging arrangements for Embedded Generators

Posted by SSE Business Energy on 06/03/17 10:09
Over the past year there has been increasing scrutiny of the revenue streams earned by embedded generation. Ofgem identified ‘TRIAD avoidance’ in particular as an area of concern that was causing distortions to the wholesale, capacity and ancillary service markets and therefore indicated at the end of last year their intention to undertake reform to TNUoS Demand Residual (TDR) charging arrangements.
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Topics: Ofgem

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